This policy explains how 图匠 BatchPix (“we”) collects, uses, stores and deletes information on shop.vuelom.org.
Operator: 图匠 BatchPix (Vuelom) · [email protected]
1. What we collect
- Purchase data: name, email, order amount and order number — required for delivery, receipts and support.
- Payment data: handled by the payment provider. We never see or store full card numbers; we only keep the transaction reference and status.
- Access logs: IP address, browser identifier, time and requested path, kept 30 days for security and troubleshooting.
- Cookies: used only to keep you logged in, remember your language choice and hold the cart. No advertising trackers.
2. Images are never uploaded
All image processing runs locally in your browser using the Canvas API. Your images are not uploaded, do not pass through our servers and are not stored. Closing the page discards unexported results.
3. How we use the data
- Complete orders, send receipts and verify your Pro licence inside the tool;
- Handle refunds, support and legal obligations such as bookkeeping;
- Security: block abusive or automated traffic;
- We never sell your personal data and never use it for advertising.
4. Third parties
- Payment provider (once live): processes payments and refunds under its own privacy policy;
- Cloudflare: CDN, DNS and security — requests pass through its network;
- Email delivery: used for receipts and licence notices;
- Hosting: our own servers, no additional data sharing.
5. Retention
- Transaction, tax and audit records (order number, amount, payment status, invoice data): kept for 7 years, or longer where required by law;
- Account and licence records: kept while the licence is active and purged within one year after it lapses;
- Access logs: 30 days;
- Licence tokens and codes: tokens 7 days, verification codes 10 minutes, expiring automatically.
Data past these periods is deleted or anonymised; records we must keep by law retain only the minimum necessary fields.
6. Your rights
Email [email protected] to access, correct or delete the data we hold about you (except records we must keep by law). We respond within 30 days.
7. Security
HTTPS everywhere, server-signed licence tokens, and admin access restricted to authorised staff. If a breach affects your rights we will notify you by email.
8. Children
The service targets business users and is not intended for anyone under 16. If we learn we collected such data without consent, we delete it.
9. Changes
Updates are published on this page with a new date; material changes are announced by email or on-site notice.
Last updated: November 2026